HotelReservations.com is in the travel business, not the spying business. We will not ask you for information that does not have a purpose and we will not require information to be disclosed that is not absolutely necessary. Whether you travel the Web or travel the world, HotelReservations.com wants you to always be safe!
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This notice shall apply to all information HotelReservations.com collects or is submitted by the user on the HotelReservations.com website. To make this notice easy to find; we make it available on our homepage and at every point where personally identifiable information may be requested.
Use of Customer Information
HotelReservations.com is the sole owner of the information collected on this site. We will not sell or rent this information to others in ways that differ from what is disclosed in this statement.
General Information - What We Collect and Why
HotelReservations.com may include information about your visit in collective or aggregated data that does not identify you specifically. For example, we may tell our advertisers or investors the number of website visitors or the most popular vacation destinations.
Our server recognizes domain names and the pages visited. This data is gathered in an aggregate manner for quality control and improvement of our website.
HotelReservations.com does not market to children nor collect personal information about children at this website.
Individual Information - What We Collect and Why
Your name, email address, physical address, phone and fax number, and credit card number, expiration date and billing address are necessary to ensure we are able to make and confirm your reservation. We do not share this personal information with outside parties except to the extent necessary to complete your reservation or product order.
Your contact information is needed in order to notify you in the event of any processing difficulties or unforeseen circumstances fulfilling your reservation or product order. In some cases, paper tickets may need to be mailed to you. The more easily we can contact you, the better we can serve you.
HotelReservations.com will use the information you provide about yourself in order to make the HotelReservations.com website as customer friendly as possible. We want to know you to better serve you, but do not want to invade your life. We may ask you for more information about your travel interests. In the future this information may be used to help HotelReservations.com make more applicable travel recommendations. However, this information will always be optional.
Newsletter - What We Collect and Why
Your email address ensures you receive the newsletter in a timely manner. Your name is optional and tells us who personally to address - just a nice touch. If you no longer wish to receive our newsletter, you may opt-out of receiving them by following the unsubscribe instructions in any email you receive from us.
Surveys - What We Collect and Why
From time to time HotelReservations.com conducts voluntary customer surveys, which may ask questions about broad background information and customer preferences. This survey information is completely optional and you are under no obligation to be a part of any survey. The information HotelReservations.com collects is used to better serve our customers by helping HotelReservations.com determine our customer's travel needs and improve the satisfaction and use of this website.
Participation in these surveys or contests is completely voluntary and you therefore have a choice whether to: age, gender, approximate household income, how you travel, how you make your reservations, and why you travel.
Your contact information may be required if a prize is to be awarded to survey respondents either at random or individually. This will enable us to contact you to notify you of details regarding your prize.
In conjunction with HotelReservations.com, Family Tree will receive a donation for every hotel booking when you select a Family Tree Package. Those packages include specific levels of assistance that are identified when you see the Family Tree logo. When available, other Family Tree donors will provide matching funds, making our effort go even further. Your private information will not be shared with Family Tree. Customer Service for Family Tree packages is being provided by Hotels For Everyone.
To learn more about Family Tree, visit their website at www.thefamilytree.org